Central Shared Inbox
All authorized agents can work from one central WhatsApp inbox with controlled access.
OFFICIAL META WHATSAPP CLOUD API
Official WhatsApp Business API. One Central Inbox for Your Whole Team.
Automation • Auto Assignment • Shared Team Inbox • CRM Integration • Templates • Reports
PLANS FROM
₹2,999
/ MONTH*
Built on Meta WhatsApp Cloud API — no browser-extension or QR-bot dependency.
✓ Official Cloud API
✓ Central Team Inbox
✓ Auto Assignment
✓ Automation
✓ CRM Ready
WhatsApp Team Inbox12 Agents Online
Rahul KumarAssigned to: Priya • Sales
QualifiedHi, I saw your ad. Can you share details?
Sure! Which service are you interested in?Automation
Custom CRM
Great. I can help you with that. 👋Priya
Type a reply... Send
One WhatsApp number. Your complete team.Sales, support and management can work from one controlled shared inbox.
MORE THAN WHATSAPP SETUP
Turn WhatsApp into a complete customer communication system.
We connect Meta's official Cloud API with your software so your team can chat, automate, assign, track and report from one place.
Automatic Lead Assignment
Assign incoming chats automatically by team, round-robin rules, source, branch, campaign or custom logic.
Manual Assignment & Transfer
Admin or agents can transfer conversations between users, teams or departments with full history.
Automation & Chatbot Flows
Build welcome messages, menus, FAQs, lead qualification, routing and workflow automations.
Human Handoff
Bot or automation can hand the conversation to a real agent at the right point.
Approved Template Messaging
Sync and use approved WhatsApp templates for business-initiated messaging where required.
Real-Time Webhooks
Incoming messages, delivery updates and status events can flow directly into your CRM/software.
Delivery & Read Status
Track sent, delivered, read and failed message states when available from the platform.
Complete Chat History
Store conversation history against the customer/lead inside your system for authorized teams.
CRM Integration
Create/update leads automatically, sync stages, owners, follow-ups, notes and communication history.
Meta Ads to WhatsApp
Capture Click-to-WhatsApp enquiries and preserve campaign/source context where available.
Lead Qualification
Ask questions automatically and route high-intent customers to the right salesperson.
Tags & Labels
Organize conversations by lead stage, department, priority, service, source or custom tags.
Internal Notes
Add private notes for team collaboration without sending them to the customer.
Quick Replies
Save frequently used responses so agents can reply faster and consistently.
Media & Documents
Support images, documents, audio, video and other message types supported by the API.
Search & Filters
Find chats by customer, number, assigned user, unread status, stage, tag, date or team.
Unread & Follow-Up Queues
Keep unread, pending and follow-up conversations visible so leads are not forgotten.
Business Hours Automation
Send after-hours responses and route customers when your team is back online.
Role-Based Permissions
Control who can view all chats, only assigned chats, settings, templates, reports or exports.
Multiple Departments
Create Sales, Support, Admissions, Accounts, Recovery or any department your business needs.
Multiple Numbers Ready
Architecture can support more than one connected WhatsApp business number when required.
Broadcast/Campaign Workflow
Create controlled template campaigns to opted-in audiences with logs and status tracking.
Opt-Out / DND Handling
Maintain opt-out preferences and suppress contacts from applicable outbound workflows.
Retry & Failure Logs
Record failed API sends and build retry workflows instead of silently losing messages.
Agent Performance
Measure conversations handled, response activity, assignments and other team metrics you define.
Management Dashboard
View inbound volume, open chats, lead stages, campaign source and conversion-related reports.
API Integrations
Connect WhatsApp with forms, CRM, ERP, payment systems, booking tools and custom business software.
AI Assistant Optional
Add AI-assisted responses, qualification or knowledge workflows when suitable for your use case.
Audit Logs
Record important assignment, status and administrative activities for accountability.
OFFICIAL API, NOT A QR-BOT
Build on Meta's official WhatsApp Business Platform.
Cloud API uses Meta's Graph API for sending messages and webhooks for receiving message events. This gives us a proper API foundation for CRM, automation and team-inbox workflows.
Policy-Compliant Setup
No legitimate WhatsApp number is “non-blockable.” We use the official Cloud API and design compliant opt-in/template workflows to reduce the risks associated with unofficial automation. Meta can still restrict numbers or accounts that violate its policies.
WHY OFFICIAL CLOUD API?
Official WhatsApp API vs unofficial browser/QR automation
For a business communication system, reliability and platform compliance matter more than shortcuts.
Official WhatsApp Cloud API SetupUnofficial Browser / QR Automation
✓ Official Meta business messaging APIRelies on browser/session automation rather than the official business messaging API
✓ Webhook-based incoming-message integrationOften depends on keeping a browser/session connected
✓ Designed for CRM and software integrationsCan be fragile when browser/app behaviour changes
✓ Template and business messaging frameworkMay bypass intended business-messaging workflows
✓ Structured delivery/status eventsStatus handling depends on the unofficial implementation
✓ Suitable foundation for team inbox and routingMulti-agent setup may rely on workarounds
✓ Policy-compliant architecture when used correctlyHigher policy/operational risk if automation violates WhatsApp rules
✓ No promise of immunity from restrictionsClaims such as “never blocked” should not be trusted
Central InboxLIVE
Open Chats148
Unassigned12
Agents24
New Enquiry→Auto Assign→Sales Agent→CRM Lead
ONE NUMBER. MANY AGENTS.
Stop sharing one phone around the office.
Employees can reply from your web-based central inbox according to permissions and assignments. Management can keep visibility while individual agents focus on the conversations assigned to them.
- Agent-specific inbox
- Admin sees all conversations
- Round-robin auto distribution
- Department routing
- Conversation transfer
- Lead owner synchronization
AUTOMATE THE CUSTOMER JOURNEY
From “Hi” to qualified lead—without manual routing.
Customer Messages
Website, QR, Click-to-WhatsApp ad or existing customer
Auto Response
Welcome, language or department selection
Qualification
Service, location, budget, requirement or custom questions
Assignment
Round-robin, branch, department or custom rules
Human Chat
Agent continues with complete context
CRM & Follow-Up
Lead, stage, notes, next follow-up and reporting
BUILT FOR HIGH-VOLUME TEAMS
Use WhatsApp across sales, service and operations.
Education AdmissionsReal EstateHealthcareRecruitmentE-commerceFinanceInsuranceAutomobileTravelHotelsRestaurantsCustomer SupportFee RecoveryB2B SalesFranchiseMulti-Branch Business
SIMPLE MONTHLY PLATFORM PLAN
WhatsApp Business API + Team Inbox + Automation
Start with the features your team needs and expand workflows as volume grows.
Starting from₹2,999/ MONTH*Get Setup →
No Web Inovant per-message markup. Meta messaging or other third-party usage charges, if applicable, are separate unless explicitly included in your plan.
GET A LIVE DEMO
See how your team can run WhatsApp from one central system.
Tell us your team size, message volume and workflow. We'll recommend the right inbox and automation setup.
Plans from₹2,999/MONTH*
- Official Cloud API setup
- Central multi-agent inbox
- Automation & assignment
- CRM integration options
- Templates and reporting