AI & AutomationAI Receptionist
AI FRONT DESK

A digital first-response layer for enquiries and appointments.

Handle common questions, capture intent, collect contact details, schedule appointments and route conversations to the right person.

WHAT IT SOLVES

Give every enquiry a structured first response.

An AI receptionist can cover repeat questions and intake while making it easy to move to a human when the request is sensitive, complex or high-value.
01

Reception use cases

Business-hours information
Service enquiries
Appointment requests
Branch or department routing
Lead capture
Basic status questions
02

Workflow

Visitor starts conversation
Intent identified
Approved information provided
Required details captured
Booking or routing completed
Conversation logged
03

Integrations

Website chat
WhatsApp
Voice
Calendar
CRM
Ticketing systems
WHY WEB INOVANT

Designed around customer experience.

We build the interface, workflow and backend connection together so intake data does not disappear in another standalone inbox.
AUTOMATE THE RIGHT WORK

Build your digital front desk.

Tell us your enquiry types, departments and appointment process.

Request Automation Proposal