WhatsApp use cases
Admissions counselling intake
Product enquiries
Appointment booking
Order or application status
Support triage
Payment reminders
Combine WhatsApp Business Cloud API, approved templates, workflow logic, CRM data and AI for responsive customer journeys.
We define where AI can act automatically, where validation is required and when a human must take over.
The same AI capability can be configured with very different qualification logic, approvals, data fields and handoffs.
Clear scope, integrations and human-control rules are defined before implementation.
Yes. A production workflow should define clear human-handoff conditions and preserve the conversation and customer context for the agent.
Map the conversations your team repeats every day and turn them into controlled workflows.